Stocking & Shipping
Our on-line store is updated frequently with new colors, blends and others products. First come, first served. No back-orders or pre-orders.
Free Domestic (USA) & Canada shipping:
Orders are shipped USPS - First Class and/or Priority Mail within the USA and Airmail for Canada. (Orders weighing under 13oz. & CZ, Leaf/Foils, & Mesh/Wire orders will ship First Class within the USA unless combined with a frit order.)
International Shipping:
Please be aware that All International Orders can take up to 4 weeks to receive due to customs.
I'm now shipping USPS - Priority Mail International. There will be a shipping charge for all International orders. Please contact me for your shipping charge or I will bill you separately once I receive your order. These rates generally start at $11+ USD depending on the weight of your package.
All orders will ship from our facility within 1-3 business days after receiving payment due to order processing, weekdays.
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Payment
I take payments with a secure server via:
or
through my online shopping cart but also accept money orders, cashier's checks and personal checks payable to Glass Diversions. Item(s) will be held as long as necessary until checks and e-checks clear. Average check clearance time is 2 to 3 weeks. Indiana residents will have 6.00% sales tax added to their orders.
If paying by check or money order, please email me to let me know that payment is on it's way and then mail your payment to Glass Diversions at the address listed on our contact page along with a copy of your order.
Orders paid with Paypal must be sent to a confirmed Paypal account address per Paypal's Seller Protection Policy.
If you're having problems with my online shopping cart check-out or don't have a Paypal account, you can pay with Visa, MasterCard, Diners or American Express over the phone. Please call me at 317-797-9144 to give me your credit card information after receiving an order number or you can fax me your credit information at 317-566-1823.
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Return Policy
Satisfaction guaranteed! I offer a 30 day money back guarantee. If for some reason you don't like your purchase you may return it for a full refund minus return shipping costs.
Glass Diversions must be notified of any refund requests prior to returning any merchandise. Notification should be made to rkoza@glassdiversions.com or by calling 317-797-9144.
Returns will only be accepted in their original condition with a copy of your receipt and re-packaged securely. |
